Important information

Our products are tested for a long time before they make their way onto the shelves of the PomPom webshop. We place great emphasis on quality, which is why we offer a 100% money back guarantee.

If you still want to return one of our products after trying it out, or if you have chosen a PomPom product that is not suitable for your skin type or if you have later discovered that you are allergic to one of our ingredients, you can send us at least two thirds of the remaining product by post within 30 days of purchase and we will refund the full purchase price. Unfortunately, we are not able to cover the return postage. 

It is important that you include a letter in the parcel stating your complaint about the product, your name, the order identification number or email address you used to place the order and a bank account number to which we can transfer your refund.

If you have bought our products in a shop of the DM Drogerie Markt chain in Hungary or from another reseller partner, you are of course covered by the 30 day guarantee from the date of purchase. Under accounting law, we cannot refund money in such cases, but we can refund you 100% of the price of the product in the form of a voucher that can be redeemed in our webshop.  In order to validate the guarantee, it is important that you keep the receipt and send a copy of it together with the products to our address.

Our address to return the product to:

Green Deal Kft.
9027 Győr, Puskás Tivadar u. 33.
Hungary

Unfortunately, we are unable to accept the parcel as a postal delivery, so please return it to our address. Thank you!

30 day money-back guarantee

Try our products. If you are not satisfied, you can return them to us within 30 days.
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